Authenticity Guarantee
At Fashion Watch Studio, trust and transparency are the foundation of our business. We want you to feel completely confident when shopping for your next fashion timepiece, which is why we guarantee the authenticity of every watch in our collection.
1. Independent Retailer Status
Fashion Watch Studio is an independent retailer specialising in fashion designer watches. We carefully select our products from trusted suppliers and verified distribution channels. We are not owned by or affiliated with the brands featured on our website. All brand names, logos and trademarks remain the property of their respective owners and are used solely to identify the products we offer for sale.
2. 100% Genuine Inventory
We operate a strict sourcing policy to ensure only 100% authentic goods are sold on our platform. We only acquire our watches from reputable suppliers and verified distributors to ensure that every timepiece is a genuine product. Any item that does not meet our strict authenticity standards is immediately rejected.
3. Quality and Inspection
Every designer watch we sell is thoroughly inspected by our team. We check the packaging, materials, brand markings, and functionality to ensure the watch meets our quality standards and matches the manufacturer's intended design. Unless explicitly stated otherwise, all watches are supplied in their original brand packaging with the relevant tags and manuals.
4. Returns and Buyer Protection
We stand by the authenticity and quality of our inventory. If you are not completely satisfied with your purchase, we offer a straightforward returns policy. To qualify for a full refund, the watch must be returned in its original, unworn condition, complete with all packaging, manuals, and our intact security tags.
5. Our Commitment to Authenticity
Every watch undergoes checks before being made available for sale. We verify the product, packaging and accompanying documentation to ensure customers receive a genuine timepiece as described.
Contact Information
If you have any questions about the sourcing, features, or authenticity of our fashion watches, please contact our team:
Email: support@fashionwatchstudio.com
Telephone: 0203 456 5368
Customer Service Hours: Monday to Friday, 9:00am – 5:00pm (excluding UK public holidays)
