Privacy Policy

Payment Information

Payments are processed securely by trusted third-party payment providers.

Fashion Watch Studio does not store full payment card details.

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Referring websites
• Pages viewed
• Session duration

3. How We Use Your Information

We use your information to:

• Process and fulfil orders
• Deliver products
• Manage returns and exchanges
• Provide customer support
• Send order confirmations and updates
• Prevent fraud and unauthorised transactions
• Improve website performance and customer experience
• Comply with legal obligations
• Send marketing communications where consent has been provided

4. Marketing Communications

Where you have opted in, we may send:

• Promotional emails
• Product updates
• Special offers
• Newsletter content

You may unsubscribe from marketing communications at any time by:

• Clicking the unsubscribe link in our emails
• Contacting us directly

Unsubscribing from marketing emails will not affect essential service communications relating to your orders.

5. Cookies and Tracking Technologies

Fashion Watch Studio uses cookies and similar technologies to improve website functionality and understand how visitors interact with our website.

Cookies may be used for:

• Website functionality
• Shopping cart management
• Analytics
• Advertising
• Fraud prevention

We may use services including:

• Google Analytics
• Google Ads
• Google Merchant Center
• Meta Pixel
• Other website optimisation and advertising tools

You can control cookies through your browser settings.

Further information is available in our Cookie Policy.

6. How We Share Information

We may share your information with trusted third parties where necessary to operate our business.

These may include:

Payment Providers

To securely process transactions.

Delivery Carriers

To fulfil and deliver your orders.

Fraud Prevention Services

To detect and prevent fraudulent activity.

Website Service Providers

To host, manage and improve our website and systems.

We do not sell, rent or trade customer personal information to third parties.

7. Data Security

We take reasonable measures to protect personal information from:

• Unauthorised access
• Loss
• Misuse
• Disclosure
• Alteration

Our website uses industry-standard security technologies, including SSL encryption, to help protect customer information.

However, no internet transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

• Fulfil orders
• Provide customer support
• Meet legal obligations
• Resolve disputes
• Enforce our agreements

When information is no longer required, it will be securely deleted or anonymised where appropriate.

9. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict processing of your information
• Object to certain processing activities
• Withdraw marketing consent
• Request transfer of your information

To exercise any of these rights, please contact us using the details below.

10. International Data Transfers

As Fashion Watch Studio operates internationally and uses service providers located in different countries, personal information may be processed or stored outside the United Kingdom.

Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place to protect that information.

11. Third Party Websites

Our website may contain links to third party websites.

Fashion Watch Studio is not responsible for the privacy practices, content or security of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page together with an updated revision date. We encourage customers to review this page periodically.

13. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

‍Fashion Watch Studio

‍Email: support@fashionwatchstudio.com

‍UK Operations, Warehouse & Returns Centre
Rhosili Road
Northampton
NN4 7JE
United Kingdom